Adam

    Adam

    LinkedIn Verified

    ServiceNow Technical Product Owner Developer

    Toronto, Canada
    Canada·
    Joined March 2026

    Experienced ServiceNow Product Owner and Developer with 35+ product teams and 40,000+ end users managed. Certified in ServiceNow Administration, ITSM Implementation, and Application Development. Drives enterprise solutions saving $250K-$500K annually.

    Technical Skills

    ServiceNow Administration

    User ManagementSystem ConfigurationApplication Customization

    ServiceNow Development

    JavaScriptREST APIJSONMID ServerLDAPWorkflowsClient ScriptsUI PolicyUI ActionsForm Customization

    ServiceNow ITSM

    Incident ManagementChange ManagementProblem ManagementKnowledge ManagementWorkspace OperationsNext Experience

    ServiceNow Modules

    ITSMITOMITBMITAMHAMHRSD

    Other Technologies

    App Engine StudioFlow DesignerJira IntegrationPager Duty IntegrationOkta SSOMicrosoft Teams IntegrationVirtual Agent

    Platform Expertise

    AWS
    Jira
    Okta
    Azure
    Tenable
    PagerDuty
    Microsoft Teams

    Industries

    Logistics and TransportationAutomotiveManagement Consulting

    Education

    BA Information Technology

    York University

    Certifications

    1 / 2

    Project Management Professional (PMP)

    Issuer: PMI

    Year:

    Credential ID: 3659737

    ServiceNow Certified Implementation Specialist - IT Service Management (ITSM)

    Issuer: ServiceNow

    Year:

    Credential ID: 24685098

    ServiceNow Certified System Administrator

    Issuer: ServiceNow

    Year:

    Credential ID: 24635700

    Experience